Shipping policy

Last updated: October 29, 2026

Free shipping Australia-wide

We offer free shipping Australia-wide on TVs and accessories for residential customers. Outdoor TV enclosures are charged freight on every order. For trade or reseller orders, contact us and we'll give you a shipping quote before you order.

Dispatch and delivery times

In-stock products are packed and shipped within 2 business days of your order. If there's a delay or an item is out of stock, we'll contact you. Most metro deliveries arrive within 1 to 5 business days, and regional deliveries within 3 to 10 business days. You'll receive tracking details by email once your order ships.

Carriers

We use trusted carriers including AusPost, TNT Sensitive and Allied Express.

When your order arrives

Please inspect your order on delivery and tell us about any transit damage as soon as possible, ideally within 10 days, so we can resolve it with the carrier quickly. Damaged items are covered under our Returns & Refunds and Warranty policies, and this does not limit your rights under the Australian Consumer Law.

Questions

Call 02 9090 4204 or email sales@outdoortv.com.au.